Privacy Policy

Effective Date: July 1st 2024

At Eco Serve ("Company", "we", "our", "us"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ecoserveshop.com (the “Site”) and make purchases of our products.

1. Information We Collect

1.1 Personal Information

When you make a purchase or interact with our Site, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit/debit card details, billing address, and other payment-related data.
  • Account Information: Username, password, and any other details related to your account.

1.2 Non-Personal Information

We may also collect non-personal information that does not identify you individually, such as:

  • Usage Data: Information about your visit to our Site, including IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies and Tracking Technologies: Data collected through cookies and other tracking technologies to enhance your browsing experience and analyze Site usage.

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including billing, shipping, and customer service.
  • Account Management: To manage your account and provide you with account-related notifications and updates.
  • Communication: To communicate with you regarding your orders, promotions, and other updates related to our products and services.
  • Improvement: To improve our Site, products, and services based on your feedback and usage patterns.
  • Marketing: To send you marketing communications and promotional offers, with your consent where required by law.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners. These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas or court orders).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us at support@ecoserveshop.com

5.2 Opt-Out

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or contacting us directly.

5.3 Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

6. Children's Privacy

Our Site is not intended for children under the age of [13] or [16], and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for choosing [Your Company Name]. We value your trust and are committed to protecting your privacy.